School Refusal Support Resources

What is School Refusal?

A sign of distress, not defiance

School refusal happens when a child or young person feels unable to attend school. It’s often misunderstood as laziness or misbehaviour, but in reality, it’s usually a sign of emotional distress, anxiety, sensory overwhelm, or feeling unsafe in the school environment. This behaviour is not about being “difficult.” It’s a way of saying, “I’m not coping right now.” With understanding, patient support, and collaboration between families, schools, and services, children can feel safe again and gradually rebuild positive connections with learning.

School refusal looks different for everyone

Some children openly express fear or anxiety about school, while others may develop stomach aches, headaches, or become withdrawn on school mornings. For some, refusal is sudden; for others, it develops slowly over time. Every child’s experience is unique. Identifying the specific triggers, whether sensory sensitivities, social pressures, learning challenges, or past negative experiences is key to creating meaningful support.

Support should reduce pressure and build safety

Forcing or punishing a child to attend school can increase fear and distress, making school refusal worse. Real support involves listening, reducing demands, and working collaboratively with educators to create safe, calm, and supportive pathways back to school life. With consistent understanding and tailored plans, children can regain confidence and return to learning in a way that feels safe for them.

Championing Children with School Refusal

School refusal is a cry for help, not misbehaviour. We work alongside children, families, and schools to understand the “why” behind refusal and create gentle, practical steps toward feeling safe and supported in education again.

Identifying root causes and triggers

We help uncover emotional, sensory, or environmental reasons for school refusal to guide effective support.

Gradually rebuilding confidence

We develop gentle re-engagement plans that allow children to return to school step-by-step, without pressure or fear.

Creating safe, supportive school environments

We work with schools to reduce stressors, adjust routines, and create spaces where children feel secure.

Strengthening communication and trust

We guide families and schools in open, respectful communication that reassures children they’re heard and supported.

Supporting emotional regulation and coping tools


We teach calming techniques and strategies to manage anxiety or overwhelm before and during school days.

Collaborating with educators and allied professionals

We work closely with teachers, psychologists, and support workers to ensure consistent, compassionate care.

How we can help with School Refusal

Whole Family Developmental Support →

  • Coaching for families to understand underlying anxiety and distress

  • Practical strategies to support calmer mornings and reduce conflict

  • Guidance for carers to build trust and emotional safety at home

Functional Capacity & Needs Assessments →

  • Assessments to identify barriers to learning and participation

  • Recommendations for school accommodations and supportive services

  • NDIS planning to include behaviour support or educational therapy

Skill-Building and Confidence Support →

  • Coaching for social skills and managing school-based relationships

  • Support to develop problem-solving and self-advocacy skills

  • Tools to improve self-esteem and comfort in school settings

Positive Behaviour Support →

  • Behaviour plans that address triggers making school attendance difficult

  • Gentle, step-by-step strategies to gradually reintroduce school safely

  • Training for teachers and carers to respond with understanding and consistency

Psychology and Mental Health →

  • Therapy to help manage fears, separation anxiety, or school-based stress

  • Emotional regulation and coping tools for challenging situations

  • Trauma-informed approaches to rebuild confidence and resilience

Regional Intensives →

  • In-home support for remote families to manage school avoidance

  • Practical strategies delivered in natural environments

  • Collaboration with local schools to ensure consistent support

Say G’day today and we can work together to see what we can do to support you.

Hear it from real families

“Before we understood what was really going on for J, every day felt like a struggle. Our support workers were doing their best, but nothing seemed to click. It often felt like we were all trying to push J into doing things, and the more we pushed, the more he shut down.

When Brooke and her team explained Autism & PDA to us, it was like someone finally turned the light on. We realised he wasn’t being difficult, he was doing everything he could to feel safe and in control.

With Brooke’s help, our whole approach changed. His support workers stopped trying to force things and started meeting him where he’s at by giving him time, space, and choices.

Now, J’s so much more relaxed. He actually wants to spend time with his workers because they see him for who he is. He laughs more, joins in on his own terms, and doesn’t feel like he has to mask or meet anyone else’s expectations.

It’s been incredible to watch him grow into himself, just by being accepted”
- J’s Mum

*Story and photo shared with permission. Not for reproduction.

Real people. Real experience.
Here for you.

We’re not just professionals — we’re people who get it.

Our team is proudly autistic-led, trauma-informed, and shaped by lived experience. We’ve sat on both sides of the table — as clinicians, as family members, and many of us as neurodivergent individuals ourselves.

We understand that life isn’t always neat or easy, and behaviour support should never feel like a judgement or try to change who you are.

No matter what life looks like for you right now — we walk alongside you.